When you place an order, we collect your name, email address, delivery address, and payment details. We use this to process and deliver your order, and to send you updates about it. Payment details are processed directly by our payment provider and are never stored on our servers.

When you place an order, we collect your name, email address, delivery address, and payment details. We use this to process and deliver your order, and to send you updates about it. Payment details are processed directly by our payment provider and are never stored on our servers.

When you create an account, we collect your name and email address to maintain your account and order history.

When you visit our website, we may collect basic browsing data — pages visited, time spent, device type — through analytics tools. We use this only to understand how the site is used and to improve it. We do not use it to build advertising profiles or sell it to third parties.

When you subscribe to our mailing list, we collect your email address. We use this only to send the letters you asked for. Every letter carries an unsubscribe link.

We share your data only with the parties necessary to fulfil your order:

• Our logistics and delivery partners, who need your name and address to deliver your order
• Our payment processor, who handles your payment details securely
• Our email service provider, who sends your order confirmations and, if you’ve opted in, our letters
• Our website analytics provider, who processes anonymised browsing data

We do not sell your data. We do not share it with advertisers. We do not share it with any party not listed above without your explicit consent.

Some of these third-party providers may process your data outside India. Where this happens, we ensure they maintain data protection standards consistent with applicable law.

We keep your order data for as long as required by Indian tax and accounting law, typically seven years. We keep your account data for as long as your account is active. We keep your email address on our mailing list until you unsubscribe. We delete browsing data collected through analytics within 26 months.

Under the Digital Personal Data Protection Act, 2023, you have the right to:

• Know what personal data we hold about you
• Correct any data that is inaccurate or incomplete
• Request that we erase your data, where we are not legally required to retain it
• Withdraw consent you have previously given
• Nominate someone to exercise these rights on your behalf

To exercise any of these rights, write to us at studio@wearthyme.com. We will respond within a reasonable time and in no case later than the period required by applicable law.

Our website uses essential cookies to keep your cart and session working. If we use any non-essential cookies for analytics, we will ask for your consent before setting them. You can manage or disable cookies through your browser settings at any time.

Our website and products are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with their data, please contact us, and we will delete it promptly.

If we make material changes to this policy, we will notify you by email if you have an account with us, and update the “last updated” date at the top of this page.

If you have any questions about this policy or about your data, write to us at studio@wearthyme.com or reach us at +91 22 6794 6808.